Kat

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  • How do I setup my affiliate store?

    The platform we use 'Deco Network' have created a great tutorial that is an essential watch before you get started. Please note that the beginning section of the video is from the main stores point...

  • I'm not happy with my order, what should I do?

    Although we pride ourselves on our exceptional print quality and customer service, our team are only human and occasionally a printing error can occur or an incorrect size can be dispatched.  If yo...

  • What is the status of my order?

    You can view the status of your order at any time of the day by logging into your account (click login at the top right hand corner of our homepage).  Below is a screenshot of what your account wil...

  • How do I wash my garments?

    Bit of a washing nerd, huh? That’s cool. We get it. You’re precisely the reason we’ve put together this handy washing guide. Most of our garments are made of 100% preshrunk cotton. Follow these gui...

  • Can I bring/supply my own garment?

    Yes you sure can.  If your garment is 70% cotton or more we can offer you a digital print.  Simply place your order via our online store using our BYO product.  Once you have placed your order, be ...

  • How can I check my size?

    We understand buying online is scary, so we provide a size chart for all apparel on our website so you can make the best decision possible.  The size charts will usually include the width and lengt...

  • Do you accept Amex?

    Yes!  To pay for your order with your Amex Card you simply need to click on the 'Pay with Paypal' option during the checkout stage.  Once you are on the Paypal platform, click the 'Pay with a Card'...

  • What types of payment do you accept?

    Whether you are paying for your order via our online system, over the phone or in person we have a payment option for you.  Our online payment gateway accepts Visa, Mastercard, Paypal and using the...

  • Where is my order? My order hasn't arrived yet?

    Still waiting on your order?  Thank you for your patience!   Everything we do here at The Tshirt Mill is custom, which means it does take us a little longer to get orders out as it would for a comp...

  • Can I get a DTG or Screen Print sample?

    We understand that placing an order online can be scary and sometimes you might (or your boss might) need the reassurance of touching, feeling and smelling the product in the flesh (just joking on ...