You can view the status of your order at any time of the day by logging into your account (click login at the top right hand corner of our homepage). Below is a screenshot of what your account will look like on the back end:
Simply click on the 'purchases' tab on the left hand panel to view your orders. Your order review panel will look like this:
As your order moves through the production queue, the team will update the status for you. At the moment, Katherine's most recent order is 'in production queue.' This means the stock has been received, and it is awaiting printing. Katherine's past orders have been shipped or are awaiting her collection at the factory (if she select local pickup).
If you are concerned about your order, please give us a call on 07 3846 1008 and the team can locate it for you and provide an ETA.